Terms and Conditions

These service terms explain the main rules that apply when you access or use the Party City Casino website, create and use a player account, deposit and withdraw funds, play casino games, and participate in promotions. They are designed to set clear expectations for both you and Party City Casino as the operator of the platform.

By visiting the site, registering an account, or using any of our services, you confirm that you have read and accepted these site terms. If you do not agree, please do not use the website or create an account.

Who can use Party City Casino

Party City Casino is intended for adults only.

To use the platform, you must:

• Be at least the legal gambling age in your jurisdiction (and in any case not under 18).
• Make sure online gambling is permitted where you are located. This is your responsibility, including any local restrictions that may apply to you.
• Understand that access may be restricted in certain countries, states, provinces, or regions. We may block or limit services where required by law, regulation, licensing conditions, or internal risk controls.

Creating your account the right way

To use real-money services, you will need to register a player account. When you create an account, you agree that:

• The information you provide is accurate, complete, and kept up to date.
• Your account is registered in your own legal name.
• You will not use someone else’s identity, payment method, or personal details.
• You will maintain only the number of accounts permitted by the operator. If we reasonably believe multiple accounts are being used to gain an unfair advantage (including promotion-related advantages), we may take action as described below.

We may refuse an application or restrict registration where we reasonably believe the account cannot be supported in line with these platform rules.

Identity checks (KYC) and verification requests

To protect players and meet security and compliance requirements, Party City Casino may request verification at any time, including before deposits are processed, before withdrawals are approved, or when account activity triggers a review.

Verification may include requesting documents or information to confirm:

• Identity and age
• Address and residency
• Payment method ownership (for example, proof that a card or e-wallet belongs to you)
• Source of funds or other details where required to process transactions safely

If requested, you agree to provide accurate documents promptly. In some cases, we may limit account features (such as withdrawals or certain promotions) until verification is completed.

Keeping your account secure

You are responsible for all activity that occurs through your account, whether or not you authorized it. This includes bets placed, deposits made, and bonuses claimed using your login details.

You agree that:

• Your login credentials are confidential and must not be shared.
• Your account is personal and cannot be transferred, sold, gifted, or used by anyone else.
• You will notify us as soon as possible if you suspect unauthorized access or any security issue.

Deposits, withdrawals, and account balances

Party City Casino supports various payment options, which may include Visa, American Express, Bank Wire Transfer, Direct Deposit, Express Transfer, Neteller, and Player to Player Fund Transfers. Payment availability, processing times, fees, and limits can vary based on your location, your chosen method, your bank or provider, and your account status.

Key points to understand:

• Deposits and withdrawals may be subject to minimum and maximum limits.
• Withdrawal requests may be reviewed before approval to protect both the player and the platform.
• We may apply reasonable checks to confirm account ownership, payment method ownership, and the legitimacy of transactions.
• You are responsible for ensuring your payment details are correct. If you request a withdrawal to an unsupported method or provide incorrect information, processing may be delayed or the transaction may fail.
• Balances shown in your account are intended to reflect your available funds, but display delays or technical interruptions can occur. If a discrepancy appears, we may review account records to confirm the accurate balance.

Bonus rules you should read before opting in

Party City Casino may offer promotions such as welcome offers, deposit matches, reload deals, cashback, free spins, or free chip offers. Some bonuses may be marketed as 200% up to $1,500, and promotions may require a bonus code (codes can change from time to time).

All offers are subject to bonus terms that apply specifically to that promotion. Before you participate, you are responsible for reviewing the relevant promotion rules, which may include:

• Eligibility requirements (including location and account status)
• Minimum deposit rules (where applicable)
• Wagering requirements or playthrough rules (which can vary by offer)
• Time limits and expiration rules
• Game restrictions and contribution differences between game types
• Limits on bonus value, conversion, or withdrawals (where applicable)
• Limits on claiming multiple offers, and restrictions on multiple accounts in the same household or network

If there is a conflict between these service terms and a promotion’s specific rules, the promotion’s specific rules will apply to that offer.

Game access, software, and availability

Our casino games and platform services may be provided using third-party software, including Real Time Gaming (RTG). We aim to provide reliable access, but availability can change.

You acknowledge that:

• Some games, features, payment methods, and promotions may not be available in every location or on every device.
• Services can be affected by maintenance, updates, system improvements, third-party provider issues, internet interruptions, or technical problems.
• We may add, remove, suspend, or limit games, promotions, or site features at any time, including for operational, regulatory, or security reasons.

Fair play standards and prohibited behavior

Party City Casino is built for personal entertainment and fair play. You agree not to use the platform in a way that harms other players, the integrity of games, or the casino’s operations.

Prohibited behavior includes, for example:

• Fraud, attempted fraud, or the use of false or misleading information
• Collusion or coordinated play intended to gain an unfair advantage
• Chargeback abuse or intentional disputes used to bypass payment obligations
• Bonus abuse, including using multiple accounts or patterns of play designed primarily to exploit promotions
• Using bots, scripts, automated tools, or unauthorized software
• Attempting to interfere with the site, games, payment systems, or security controls
• Allowing another person to access or use your account

When Party City Casino may restrict or close an account

We may take reasonable steps to protect players and the platform when we believe rules have been broken, verification is incomplete, or activity indicates misuse or elevated risk.

Depending on the situation, actions may include:

• Refusing a promotion or removing bonus funds linked to misuse
• Limiting deposits, withdrawals, or specific features while a review is underway
• Suspending or closing an account where appropriate
• Reversing transactions or correcting balances where an obvious error or malfunction affected results

We aim to act in a measured way and to apply checks consistently, with a focus on fairness and security.

Mistakes, malfunctions, and technical interruptions

From time to time, errors can occur - including game malfunctions, interrupted sessions, incorrect displays, bonus miscalculations, or account balance inconsistencies.

If a technical issue or obvious mistake affects a game result, transaction, or promotion, Party City Casino reserves the right to correct the error and address the impact in a reasonable manner. Where possible, we will rely on system logs and provider records to determine what occurred.

Responsible gaming and player wellbeing

Gambling should be treated as entertainment, not as a way to make money. If playing stops feeling fun or starts causing stress, we encourage you to take a break and seek support.

Responsible gaming tools may be available, such as limits or self-exclusion options. You can learn more on our Responsible Gaming page.

Ownership of site content and brand materials

The website and its content - including branding, logos, design elements, text, original graphics, and software components - are owned by Party City Casino or used under license.

You may not copy, reproduce, republish, distribute, or commercially exploit any part of the site without written permission, except where allowed by applicable law for personal, non-commercial use.

Third-party providers and external services

Some services on the platform may be delivered by third parties, such as game studios, payment processors, identity verification partners, and technical hosting providers. These services may be subject to availability constraints, maintenance windows, and operational limits outside our direct control.

Where third-party tools are used, we aim to choose reputable providers and maintain secure integrations, but we cannot guarantee uninterrupted performance from external services.

Liability limits in plain language

Party City Casino works to run a secure and dependable platform, but some outcomes are outside our control. To the extent permitted by applicable law, we are not responsible for losses or damages arising from:

• Service interruptions, delays, or system maintenance
• Internet issues, device problems, or unsupported browsers and hardware
• Errors caused by third-party providers (such as payment networks or software partners)
• Player mistakes, including entering incorrect payment details or misunderstanding promotion rules
• Unauthorized access resulting from a player failing to safeguard login information
• Events beyond reasonable control (such as major outages or force majeure situations)

Nothing in these conditions limits rights that cannot be excluded under applicable law.

“As available” service and no guarantees

The website, games, and services are provided on an “as is” and “as available” basis. While we work to keep the platform stable and accurate, we cannot guarantee uninterrupted access, continuous availability of every feature, or error-free operation at all times.

Updates to these service terms

Party City Casino may update these conditions of use from time to time to reflect changes in services, security practices, legal requirements, or operational needs. The most recent version published on the website will apply from the date it is posted, unless stated otherwise.

We recommend reviewing this page periodically, especially before depositing, withdrawing, or joining a new promotion.

Related policies that also apply

Your use of Party City Casino may also be governed by related policies and notices published on the site, including our Privacy Policy, cookie information, bonus-specific rules, and any applicable AML/KYC practices shared through our support or policy pages.

How to contact Party City Casino

If you have questions about these service terms or your account, you can reach our support team through the official channels:

• Email: support@partycitycasino.com
• Phone: US/CA Toll Free: 800-684-1300

Using Party City Casino means following these platform rules so that gameplay, payments, and promotions remain fair, secure, and clear for everyone. Continued access to the site and services indicates acceptance of the latest posted version of these terms.